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BOLD

Virtual

  • Can I see my Trainer during virtual workouts?
  • What do I need for virtual workouts?
  • Do I need to download the Zoom app?
  • How do I find virtual workouts?
  • How do I check in to my virtual workout?
  • How do I access the workout?
See all 8 articles

Managing Accounts

  • How do I update my credit card on file?
  • How do I update my member profile information?
  • How can I get copies of receipts for my monthly billing?
  • How do I cancel my BOLD membership?
  • How do check-ins work?
  • How can I change my monthly bill date?
See all 8 articles

What is BOLD?

  • What are points?
  • What are the BOLD Levels?
  • How do I receive my BOLD shirt
  • What if I want to upgrade my BOLD membership level?
  • What are the BOLD Memberships?
  • What are friend referrals and how do I earn them?
See all 13 articles

Billing

  • How can I change my monthly bill date?
  • How often am I charged?
  • What happens if my account becomes delinquent?
  • I keep receiving calls about my credit card not working?
  • Have a question about your bill?
  • Can I use my points toward my monthly payment?
See all 10 articles

Discounts

  • What is the CG Corporate Wellness program?
  • Do BOLD members receive discounts on CG Gear?
  • How can I use my points to earn a discount on my BOLD membership?
  • Do you offer a spouse or a family discount?
  • How do I join a CG Corporate Wellness Program?
  • I would like my business to partner with CG, what should I do?
See all 16 articles
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